This Privacy and Data Security Policy (“Policy”) outlines the guidelines for the handling and protection of personal information collected during access and use of the digital contract signing service, web content authentication proof, and other electronic documents.
1. CHANGES TO THE PRIVACY POLICY
The Company reserves the right, at its sole discretion, to modify this Policy, including new rules, conditions, and/or restrictions, and must communicate this to the User through the Service platforms, including the App and/or the Website. Continued access and/or use of the Service by the User will imply automatic acceptance of any updates.
2. COLLECTED DATA AND ITS PURPOSE
When accessing the Website, regardless of registration, certain information (data about the browser used, type of device, time spent, IP address, operating system, browser, browser language, time zone, local time, and geolocation) will be stored on servers used by the Company.
This and other personal information captured from Users and Signatories is necessary for their identification in the context of accessing and using the Services.
Additionally, the Company also uses data for marketing and communication purposes, including the promotion of products, services, activities, promotions, campaigns, and events in which the Company is involved, as well as user support information via email and/or SMS.
3. DATA STORAGE
Captured information will be stored and adheres to strict confidentiality and security standards, such as encryption. However, it is important for the user to be aware that due to the very nature and technical characteristics of the Internet, this protection is not infallible and is subject to breach by various malicious practices.
Such information will be used internally for operational and strategic purposes, including the management of the Website and the Service, among other cases, for statistics and studies, traffic analysis, administration, management, expansion, and improvement of Service functionalities, for customization.
Credit or debit card numbers provided by Users are used only for processing payments for the Services provided and are not stored in a database.
4. DATA RETENTION PERIOD
Regarding the service of collecting proof of online content, the Company will securely store the data mentioned in section 3 on its own server, in a secure manner protected against loss, misuse, and unauthorized access. This data will be used only for the specific purpose for which it was collected and authorized. The hashes of the generated reports are also stored and linked to each user’s accounts.
Other collected data will be stored as long as necessary for the users’ activities.
5. RELATIONSHIP WITH THIRD PARTIES
The Company may share the collected personal data with its partners to authenticate the generated report notarially. Note that these websites have their own privacy policies, for which the Company is not responsible.
No document and/or personal information will be disclosed and/or shared under any circumstances, except if expressly authorized by the User and/or Signatory or by court order or legal determination.
No document and/or personal information will be sold, and Users’ personal information will not be individually exposed to any third parties, except as provided in this document or by law and court order.
6. USER RIGHTS AND RESPONSIBILITIES
The User guarantees and is responsible for the accuracy, validity, and authenticity of personal photos and other information provided for use of the Service, committing to keep them updated. The Company has no responsibility in case of false data entry or inaccuracies, and may, at its sole discretion, suspend and/or cancel the User’s registration at any time if any inaccuracies are detected.
Users of the Company, in compliance with the General Data Protection Regulation, are guaranteed the rights to: - Transparency, information, access, and notification, to be aware of the treatment given to their data; - Correction of incorrect data and completion of incomplete data; - Deletion, which can be requested by the user, in addition to being automatically performed in cases provided by law, such as when they are no longer necessary for the purpose for which they were collected; - Opposition to the possibility of receiving direct communications via email and/or SMS; - Withdrawal of consent for data collection and use at any time; - Not being subject to automated decisions, requesting human intervention whenever deemed necessary; - Portability, requesting the transfer of their data to third parties.
7. REGISTRATION AND ACCEPTANCE OF TERMS AND CONDITIONS
Registration as a user for the Service (“User”) implies full and irrevocable acceptance of all terms and conditions in effect and published by the Company on electronic channels.
The user registration also authorizes the Company to generate reports on contracts and/or other signed documents and provide these reports to the User and/or other Signatories.
8. ADVERTISING
The Company may send communications and advertising messages to the User using all available technologies and communication means, whether by email, SMS, MMS, direct mail, and others. All electronic newsletters and advertising messages sent by email will always include an option to cancel the sending of that type of message. Cancellation will be processed in the minimum necessary time. Messages and notifications related to the Service cannot be canceled, except if the User’s registration is canceled.
If you have any questions about the Policy, please contact us.
